Client Services
Solutions
Client service experience matters.
Expect skilled claims administration guidance to help you anticipate, avoid, and solve problems. Our approach is rooted in extensive knowledge of class action litigation, consumer class challenges, and consumer protection requirements to help you navigate the complexities of consumer class actions or employment class action matters.
Key Features
- We start with a clear, precise project management plan to provide you with a simple step-by-step roadmap to a successful outcome.
- We also secure all necessary staff support to manage the entire project and establish a solid claims administration process and technical infrastructure.
- Our class action practice ensures thorough coordination and readiness for collective actions, securities litigation, and class certification requirements involved in complex class action lawsuits.
- Both plaintiffs and defendants can rely on our consistent, reliable communication throughout the matter.
- Our project managers provide regular case activity reports and status updates to ensure all parties to the case stay informed.
- We also liaise with class action attorneys from both sides to facilitate an efficient litigation practice designed to handle putative class actions, consumer class actions, and other matters that may arise during settlement administration.
- When the administration of your settlement has concluded, we take every step necessary to ensure all case information remains secure, meeting, or exceeding industry retention guidelines for archiving and securing hard copy and electronic case documents.
- This diligence is vital for any future reference, such as follow-up class action experience reviews, potential appellate procedures, or broader securities class action concerns.
Make Client Service Decisions with a Better Team
- Claims teams often include Epiq attorneys, accountants, IT, and communications professionals with a thorough understanding of the process and a record of efficiently delivering results.
- Our expanded team of 800+ subject matter experts draws on their years of legal industry experience to form collaborative client partnerships based on trust in order to solve even the most difficult project challenges and demands to achieve success.
- Our professionals have deep experience class actions, regularly handling consumer fraud class and fraud class actions, as well as putative class matters revolving around telephone consumer protection laws, securities class actions, and class action lawsuits.
Complexity Simplified
- Each case is assigned a dedicated team that oversees and coordinates all aspects of the project, with thorough monitoring and budget tracking.
- Our integrated approach ensures you consistently receive the highest quality, accuracy, and speed.
- From addressing complex settlement administration tasks within class action settlements to managing action alleging product liability or false advertising, we are adept at guiding clients through the entire action litigation process.
- We also maintain diligent oversight that can help streamline summary judgment considerations and bolster class action defense strategies when necessary.
We also provide class action services that include action defense and administration class action support, helping you stay proactive whether you’re a defendant facing a putative class action or seeking swift resolution of consumer fraud concerns.
Simplify your case with customized Client Services for any industry. Contact an Epiq Subject-Matter Expert today.