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Epiq Service Cloud: Client Portal

Streamline your operations and enhance efficiency by accessing legal applications and services in one place.

Experience the advantage of transparency, data-driven insights, and quicker decision-making. Benefit from a centralised platform for managing all your legal applications and services, enhancing overall efficiency.

  • Eliminate the need to remember multiple accounts and passwords with single sign-on, integrating with your existing authentication processes.
  • Enhance your decision-making with intuitive reports and interactive dashboards, providing comprehensive insights into your legal operations.
  • Stay organised by submitting and tracking your technical support and work requests in one place, speeding up response resolution and achieving a faster turn-around for project submission.

Enhance Your User Experience

Simplify

Simplify your legal team's experience with an interface designed for intuitive navigation, enabling direct access to tools and information without unnecessary complexity.

Customise

Customise user permissions for reports and features, enhancing data security and workflow efficiency.

Access

Access dashboards and reports for insight into spend and operational metrics, facilitating informed decisions.

Secure

Integrate with identity providers for secure, simplified access control, supported by Multi-Factor Authentication.

Key Features

Epiq Access
  • Utilise one login with single sign-on for easy access to a suite of legal applications and services.
  • Integrate with identity providers for secure, simplified access control, supported by Multi-Factor Authentication.
  • Enhance your legal operations with a standardised approach to data, processes, and knowledge, ensuring global consistency and a seamless Client Portal across all applications and services.
  • Access financial and operational information, including historical spend, processing, and hosting volumes, as well as technology assisted review (TAR) and review metrics via interactive and intuitive dashboards.
  • Enable online submission for eDiscovery requests, improving turnaround times by up to 20%.
  • Streamline technical support request submission and tracking for faster resolution.
  • Simplify media uploads without the need for FTP details, ensuring quicker processing.
  • Gain real-time status updates on requests, enhancing project management and adherence to budget.

Differentiators

Implement a custom experience, including a white-label interface for personalised engagement.

Free up your team by leveraging technology, improving processes, and outsourcing lower value workflows.

Manage your legal processes using an integrated platform proven by over 27,000 users.

Improve team interactions with integrated processes across teams.

Proactively manage your legal operations with comprehensive data analysis tools.

Reduce your risk with consistent contract generation, review, and negotiation.

Talk to us about the Epiq Service Cloud

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