Legal Operations Roadmap
Our advisory services focus on Practice Management, which we define as the confluence of Process, Operations, Organization and Technology - the "Business of Law." Though our Practices focus on the contextual application of Practice Management, all of our advisory services - strategic and tactical - are rooted in a core set of proprietary Practice Management methodologies - developed, refined, tested and trued over many years of thought leadership and operational excellence.
Translating functional requirements into technology initiatives
-
System Requirements Matrix: Functional and technical specifications for Practice Management systems – including specific practice and departmental requirements.
-
Hyperion Research MarketView Report: Our methodologies and advisory are informed by in-depth market landscape research and analysis by our Hyperion Research analysts.
-
Product Evaluation Scorecard: We will prepare a scorecard, based on the System Requirements Matrix, for practice evaluators to complete based on their evaluations and impressions of the reviewed products.
-
Comparative Analysis and Selection Recommendation: An assessment of product capabilities, and applicability to practice requirements based on the System Requirements Definition.
Best practices and process optimization
-
Shift from optimizing the flow of paper to the flow of information
-
Open process to critique and improvement
-
Formality and structure: clear guidelines, policies and procedures establish expectations
-
Establish continuous feedback and performance measurement loops
-
Process visibility and transparency
-
Mitigate and manage risk
-
Manage to service level agreements
Operational excellence in the business of law
-
Evaluate risk and mitigation methodologies
-
Develop Practice Management best practices
-
Establish mechanisms to leverage enterprise information for strategic gains
-
Multidisciplinary approach to information management
-
Enhance client service
-
Maximize return on investment (ROI)
Aligning the organization for maximum effectiveness and client service
-
Move beyond tactical support to proactive information management
-
Expanded role of data management staff to information gatekeepers
-
Establish organizational accountability models
-
Practice Support models that establish centralized policy-making and standards, supported by locally deployed resources responsible for local execution
