Legal Operations Roadmap
Our advisory services focus on Practice Management, which we define as the confluence of Process, Operations, Organisation and Technology - the "Business of Law." Though our Practices focus on the contextual application of Practice Management, all of our advisory services - strategic and tactical - are rooted in a core set of proprietary Practice Management methodologies - developed, refined, tested and trued over many years of thought leadership and operational excellence.
Translating functional requirements into technology initiatives
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System Requirements Matrix: Functional and technical specifications for Practice Management systems – including specific practice and departmental requirements.
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Hyperion Research MarketView Report: Our methodologies and advisory are informed by in-depth market landscape research and analysis by our Hyperion Research analysts.
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Product Evaluation Scorecard: We will prepare a scorecard, based on the System Requirements Matrix, for practice evaluators to complete based on their evaluations and impressions of the reviewed products.
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Comparative Analysis and Selection Recommendation: An assessment of product capabilities, and applicability to practice requirements based on the System Requirements Definition.
Best practices and process optimisation
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Shift from optimising the flow of paper to the flow of information
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Open process to critique and improvement
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Formality and structure: clear guidelines, policies and procedures establish expectations
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Establish continuous feedback and performance measurement loops
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Process visibility and transparency
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Mitigate and manage risk
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Manage to service level agreements
Operational excellence in the business of law
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Evaluate risk and mitigation methodologies
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Develop Practice Management best practices
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Establish mechanisms to leverage enterprise information for strategic gains
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Multidisciplinary approach to information management
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Enhance client service
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Maximise return on investment (ROI)
Aligning the organisation for maximum effectiveness and client service
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Move beyond tactical support to proactive information management
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Expanded role of data management staff to information gatekeepers
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Establish organisational accountability models
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Practice Support models that establish centralized policy-making and standards, supported by locally deployed resources responsible for local execution
