Epiq Chat Connector
Get a complete understanding of chat and mobile data for effective legal and compliance review.
Retrieve cloud attachments, thread chat conversations for better context, then provide for compliance and investigations using review-friendly output formats.
- Collect cloud attachments from Microsoft Teams chat and email, obtaining the version sent at the time of the communication.
- Make chat conversations contextual by grouping messages into coherent conversations based on time or dormancy periods.
- Include chat data from Microsoft Teams and mobile device collections, including SMS, WhatsApp, and WeChat.
- Translate output into Relativity Short Message Format (RSMF) or PDF for legal review.
Key Features

- Improve searchability by segmenting chat data based on configurable timeframes that include intelligent dormancy options.
- Support global teams by configuring how time zones are presented.
Innovate legal service delivery by partnering with experts who empower in-house legal professionals to think and work differently.
Legal Service Delivery Optimization
- Assessment
- Information and Data Insights
- Law Firm and Supplier Management
- Legal Spend Management
- M&A and Divestiture Support
- Process Improvement
Legal Tools and Technology
- Artificial Intelligence (AI)
- Contract Lifecycle Management (CLM)
- Document Management (DM)
- Enterprise Legal Management (ELM)
- IP Management Solutions (IPM)
- Workflow, Automation, and Intake
Engage experienced legal professionals, including lawyers, paralegals, contracts negotiators, and legal operations experts on an interim basis to:
- Fill in gaps in your department due to attrition, leaves, or a hiring freeze.
- Increase the capacity of your team on a flexible basis without adding permanent headcount.
- Gain specialized expertise to support projects such as a new product launch or policy drafting required by a regulatory change.
- Reduce legal spend by achieving 60% potential savings compared to engaging law firms. Benefit from billing rates up to 10% less than competitors and a zero conversion fee after nine months.
- Support in the US, UK, and Canada.
Identify opportunities to maximize business value from contracts by building a strategic roadmap and business case for investment.
- Connect CLM with upstream and downstream systems to provide real-time insights into contracts transactions, relationships, and business value.
- Drive revenue growth, manage risks, reduce costs, and identify significant non-compliance with AI-enabled contracts intelligence.
- Increase the capacity of your team during spikes in contracting volume caused by increases in business activity, M&A transactions, or regulatory changes.
Manage your legal department with insights from your data to control legal spend, manage outside counsel performance, and maximize the impact of your legal budget.
- Decide to assign work to corporate counsel, law firms, or service providers using AI to analyze risk, complexity, and costs.
- Audit compliance with outside counsel guidelines with an AI-driven system tuned to your organization’s policies.
- Reduce the administrative burden of managing outside counsel by engaging experts to lead RFPs, enforce Outside Counsel Guidelines (OCGs), and support rate negotiations.
- Clearly and accurately communicate legal department spending to leadership with dynamic reporting and data enhanced with AI.
Define, deploy, and support your AI strategy.
- Accelerate your AI transformation with change management experts who ensure alignment across strategic and business goals.
- Prepare for the impact of AI on lawyer drafting, research and retrieval workflows.
- Streamline contract processes, reduce risks, and enhance efficiency with AI-driven recommendations and real-time strategy.
Key Epiq Chat Connector Features

Improve Review Accuracy
- Provide coherent Teams and mobile chat data by threading individual messages into contextual conversations.
- Fully represent image-rich conversations by retrieving and incorporating HTML-embedded objects, such as GIPHY, stickers, and emoticons.
- Include Teams Meeting recordings within your review-ready data sets.
Find All Versions
- Uncover hidden data by surfacing edited and deleted communications.
- Collect modern attachments from Microsoft Teams chat and email, obtaining the version as sent that was in place at the time of the communication.
- Account for all cloud attachments with forensically sound tracking that captures the version as sent and provides message-level reporting if the appropriate version no longer exists.


Prepare Data for Standard Review Platforms
- Easily ingest data into standard review platforms using PDF or Relativity Short Message Format (RSMF) output.
Transform Cellebrite Chat Data
- Transform Cellebrite chat data supplied in Universal Forensics Extraction Device Report (UFDR) format into Relativity Short Message Format (RSMF) files commonly utilized by review platforms.


Configure Timeframes and Time Zones
- Improve searchability by segmenting chat data based on configurable timeframes that include intelligent dormancy options.
- Support global teams by configuring how time zones are presented.