Case Study: Financial Services Firm Reduces Operations Spend by $500,000
- Financial Services
Client
A Wealth and Asset Management Company
Location
United States
Client need
The client, a large wealth and asset management company, needed to streamline in-house mail operations, in which 37 employees were dispersed across three locations. Costs were rising, morale was suffering, and operational inefficiencies were affecting productivity.
Client solution
Leveraging our full-service portfolio for business transformation, Epiq supported analysis and implementation from end to end. Based on detailed observation and recommendation, we developed a rollout plan that ensured training and fair treatment for employees. Our implementation methodology enabled straightforward measurement of financial and process efficiency improvement.
Epiq delivered a comprehensive assessment of current state and implemented an outsourced solution, consolidating operations and drastically reducing overhead.
Why Epiq
The client chose Epiq due to our extensive expertise and track record for innovation in business transformation, approaches, concepts and best practices in operational efficiencies. The new company leadership was confident we could deliver a holistic operational strategy and implement a roadmap for success.
Results and Benefits
27%
reduction in headcount.
$500,000
reduction in annual spend.
1
consolidated staff location.