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Case Study: Global Pharmaceutical Company Meets Growing Forensic Data Collection Needs

  • Healthcare \ Pharma

Client

Leading Pharmaceutical Company

Location

Global

Client Need

Collection of Electronically-Stored Information (ESI) in an Efficient and Cost-Effective Manner

The client, a leading global pharmaceutical company, faced ever-increasing data volume and time and budget constraints. The client was struggling to support the legal demands of acquiring electronic evidence, and their eDiscovery requests had increased due to mergers and acquisitions.

Client Solution

A Team of Trained Forensic Experts, Remote and On-Site Collection Services

Epiq deployed a team of collection engineers, forensic specialists and consultants, a project coordinator, and a project manager to work on-site across all client facilities and remotely from Epiq global locations, providing a managed evidence collection service. This service responds immediately to requests to harvest data. Epiq delivered data collection for active litigation matter and preserved colleague data after separation from the company. In addition to daily collection activity, the client relied on Epiq’s expertise to resolve complex technical issues or design solutions to improve critical eDiscovery processes.

Why Epiq

The client was looking for an eDiscovery partner that was well versed in data harvesting and forensic services and followed industry-standard best practices when performing ESI collection. Epiq doesn’t just fit the standard- Epiq sets the standard for industry best practices.

Results and Benefits

SLAs met

maintaining a high quality rating

Streamlined

workflow processes and data collection

Savings

realized through a fixed yearly budget