CASE STUDY National Research and Development Laboratory | United States
Company Improves ELM To Boost Efficiency, Security, and Technology Infrastructure Compliance
Client Need
Upgrade Enterprise Legal Management (ELM) and Document Management (DM) systems to improve operational efficiency, add features such as intake and workflow automation, and meet complex security and software architecture requirements.
Client Solutions
- Assess current Matter Management, eBilling, and DM systems.
- Define ELM system requirements.
- Create a shortlist of ELM suppliers that met the client’s security and technical criteria.
- Guide a supplier selection process by performing a request for proposal (RFP), creating ELM supplier scorecards, and executing the ELM System Comparative Analysis.
Why Epiq
- Technology-agnostic experts.
- Leverage MarketView™ Reports on legal technology and ELM supplier research.
- Experience in managing detailed RFP and selection processes.
Results and Benefits
Identifying four ELM suppliers meeting US federal security standards.
Selection of a supplier that scored 3.18 out of 4 for overall requirements.
Creation of an ELM implementation roadmap.