Fireman partners with the world’s most innovative corporations and law firms, including more than half of the Am Law 100
 

NEW YORK – Feb. 17, 2025 — Epiq announced today that Fireman, an Epiq Company, has been named iManage’s North America Customer Success Leader for 2024 with the highest customer satisfaction score globally based on success in helping clients design, implement, and manage the adoption of the iManage platform. 

“iManage is Fireman’s most important strategic partner,” said Jim Tuvell, Epiq’s Managing Director, Legal Solutions. “Being named the Customer Success Leader of the Year is a testament to the value that this partnership delivers to our clients. The entire Fireman team earned this honor, and we congratulate the fantastic work of Mark Denner, Jennifer Parker, and their technology and user adoption teams.”

Fireman helps clients accelerate innovation and meet evolving technology needs. Clients partner with Fireman’s law firm and corporate advisors, who deliver results through investments in knowledge, technology, and process innovation. Last year, iManage recognized Fireman as Large Law Partner of the Year. This marks the third annual win for Fireman by iManage as a recognized innovator in document management systems and their adoption. 

About Epiq
Epiq is a leading legal and compliance services platform integrating people, process, and technology. Through this combination of innovative technology, legal and business expertise, and comprehensive solutions, Epiq drives efficiency in large-scale and increasingly complex tasks. High-performing clients around the world rely on Epiq to streamline the administration of business, settlement administration, legal, and compliance operations to solve immediate challenges and provide scalable ongoing support to transform the enterprise. Learn more at www.epiqglobal.com. 

Press Contact
Carrie Trent
Epiq, Director of Communications and Public Relations
Carrie.Trent@epiqglobal.com