Epiq Discovery Expands AI Capabilities Within The Epiq Service Cloud
The Epiq Service Cloud enhances investigations, accelerates case strategy, and improves decision-making
NEW YORK – March 25, 2025 – Epiq announced today new advancements to the Epiq Discovery AI-enhanced data platform. Chat Q&A, a new feature of Epiq Discovery, helps legal professionals analyze and retrieve case-critical information using natural language queries. This capability is also available in Epiq AI Discovery Assistant™. Epiq Discovery, provided as part of the Epiq Service Cloud, preserves, analyzes, and reviews large volumes of data, reducing time to resolution for legal, compliance, and investigative matters.
Through an intuitive chat-based interface, clients can quickly extract relevant information with supporting citations. Unlike traditional search tools, Chat Q&A is built on a knowledge layer that understands entities, context, and relationships within a case. This allows users to ask complex questions and receive responses grounded in verifiable facts, improving accuracy and delivering deeper insights.
Any data set can be prepared for Q&A, with analysis of up to 1 million documents per hour. Once analysis is complete, users can make unlimited queries. These advancements enable faster, complete legal analysis by interpreting user intent and delivering accurate answers.
“With decades of expertise in data, analytics, and AI, Epiq has achieved significant momentum in developing legal technology that makes AI accessible and actionable,” said Epiq’s Eric Crawley, SVP of Product Management and Advanced Solutions. “These latest advancements in Epiq Discovery are a testament to our ability to continue to integrate AI across the legal services lifecycle—helping clients enhance investigations, accelerate case strategy, and improve decision-making.”
Other recent Epiq Discovery advancements include a redesigned user interface to improve workflow efficiency and navigation and customizable landing pages. Newly expanded data processing capabilities include MS Teams processing and the ability to select and process modern attachments (linked documents) in Teams chats and Outlook emails. It is because of this ongoing innovation that year after year, Epiq Discovery is recognized as one of the top legal products in the market, recently earning a top five spot on G2’s Best Legal Software Products list.
Epiq Discovery and Epiq AI Discovery Assistant™ are available through the Epiq Service Cloud, a unified legal technology and services platform that includes AI-driven capabilities to simplify complex legal workflows. Epiq Access, the front door to the Epiq Service Cloud, provides a digital way to get up to date information and reports, start and check on work tasks, submit tech support requests, and access systems via single sign-on that integrates with existing authentication processes.
Epiq is at Legalweek March 24-27 at the New York Hilton Midtown. For more information about Epiq Discovery, or any of Epiq’s other AI-powered tools, visit booth #2107.
About Epiq
Epiq, a technology and services leader, takes on large-scale, complex tasks for corporate legal departments, law firms, and business professionals. Integrating people, process, technology, and data. High-performing clients globally rely on Epiq to streamline legal and compliance operations, settlement and business administration challenges. With a presence in 19 countries, our values define who we are and how we partner with clients and communities. Learn how Epiq’s approximately 8,000 people worldwide create meaningful change at www.epiqglobal.com.
Press Contact
Carrie Trent
Epiq, Senior Director of Corporate Communications and Public Relations
Carrie.Trent@epiqglobal.com
Through an intuitive chat-based interface, clients can quickly extract relevant information with supporting citations. Unlike traditional search tools, Chat Q&A is built on a knowledge layer that understands entities, context, and relationships within a case. This allows users to ask complex questions and receive responses grounded in verifiable facts, improving accuracy and delivering deeper insights.
Any data set can be prepared for Q&A, with analysis of up to 1 million documents per hour. Once analysis is complete, users can make unlimited queries. These advancements enable faster, complete legal analysis by interpreting user intent and delivering accurate answers.
“With decades of expertise in data, analytics, and AI, Epiq has achieved significant momentum in developing legal technology that makes AI accessible and actionable,” said Epiq’s Eric Crawley, SVP of Product Management and Advanced Solutions. “These latest advancements in Epiq Discovery are a testament to our ability to continue to integrate AI across the legal services lifecycle—helping clients enhance investigations, accelerate case strategy, and improve decision-making.”
Other recent Epiq Discovery advancements include a redesigned user interface to improve workflow efficiency and navigation and customizable landing pages. Newly expanded data processing capabilities include MS Teams processing and the ability to select and process modern attachments (linked documents) in Teams chats and Outlook emails. It is because of this ongoing innovation that year after year, Epiq Discovery is recognized as one of the top legal products in the market, recently earning a top five spot on G2’s Best Legal Software Products list.
Epiq Discovery and Epiq AI Discovery Assistant™ are available through the Epiq Service Cloud, a unified legal technology and services platform that includes AI-driven capabilities to simplify complex legal workflows. Epiq Access, the front door to the Epiq Service Cloud, provides a digital way to get up to date information and reports, start and check on work tasks, submit tech support requests, and access systems via single sign-on that integrates with existing authentication processes.
Epiq is at Legalweek March 24-27 at the New York Hilton Midtown. For more information about Epiq Discovery, or any of Epiq’s other AI-powered tools, visit booth #2107.
About Epiq
Epiq, a technology and services leader, takes on large-scale, complex tasks for corporate legal departments, law firms, and business professionals. Integrating people, process, technology, and data. High-performing clients globally rely on Epiq to streamline legal and compliance operations, settlement and business administration challenges. With a presence in 19 countries, our values define who we are and how we partner with clients and communities. Learn how Epiq’s approximately 8,000 people worldwide create meaningful change at www.epiqglobal.com.
Press Contact
Carrie Trent
Epiq, Senior Director of Corporate Communications and Public Relations
Carrie.Trent@epiqglobal.com