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Case Study: Large Medical Device Company Drives Down Risk by Integrating ESI and Review​

  • Healthcare \ Pharma

Client

Healthcare Manufacturer

Location

Global

Client Need

Reduce risk and improve vendor expertise

Due to communication challenges, the client’s ESI vendor had mistakenly sent a large number of documents out to the review vendor who unnecessarily reviewed all the documents. Additionally, there was a lack of medical device patent experience by the review vendor, which led to inefficiencies. The client asked Epiq to propose an alternative approach that would reduce the risk of similar problems arising on future matters.

Client Solution

Integrated, end-to-end offering from Epiq’s specialized Health Care Practice Group

Epiq provided an integrated solution, via Epiq’s specialized Health Care Practice Group, in which ESI and Managed Review teams communicated on project goals and needs right from the very beginning of each matter.

Why Epiq

Epiq’s ability to implement a truly integrated end-to-end eDiscovery approach and project team would eliminate confusion and mixed or unclear messages while working on individual matters. Our solution would also greatly reduce the number of ‘eyes’ on sensitive documents by including our analytics team early in the process. Finally, Epiq’s specialized Health Care Practice Group could provide the client with team members who possess medical device experience and have extensive patent dispute knowledge.

Results and Benefits

reduced

risk due to clearer communication among teams

smarter

via access to specialized knowledge for better decision-making

efficiency

improved by teams 'synchronized by design' right from the outset of every project