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The passage of the General Data Protection Regulation (GDPR) made it clear that the European Union (EU) is extremely serious about consumer privacy and that protecting EU citizens’ personal information is a top priority. The potential for massive...

After gaining increasing popularity, the legal industry recognizes the value that alternative legal service providers (ALSPs) can provide. These providers have so much to offer legal organizations and can customize services to a client’s...

While the need to collect, review, and produce chat messages isn’t a new phenomenon, the frequency of obtaining this data and the variety of applications to pull it from have increased. Online chats are quickly replacing face-to-face conversations...

As the legal industry continues to embrace new technologies and business partnerships, organizations are taking a closer look at legal spend. Getting better visibility and insight into where hidden savings exist help drive action towards cost...

As consumer privacy continues to be a global concern, it is increasingly important to know where company data resides in order to maintain compliance. It is no longer just the European Union’s General Data Protection Regulation (GDPR) that...

The European Union’s (EU) General Data Protection Regulation (GDPR) has been in effect since May 2018. The law’s goal of protecting EU citizens’ personal information and privacy seems to be coming into fruition. In the past, the EU has issued...

The use of artificial intelligence (AI) continues to expand in the legal industry. From legal research search engines to technology assisted review (TAR) to machine learning for contracts review, this technology is rapidly evolving. As the...

More and more, organizations are beginning to identify their dark data and trying to figure out what to do with it. Dark data could include items like unopened email attachments, raw survey data, website log files, and document drafts saved on...

Even lawyers that are not currently using artificial intelligence (AI) in their document review practice undoubtedly know what it is and are familiar with the benefits that technology assisted review (TAR) solutions offer. TAR programs use...

The eDiscovery process is complicated, with ample opportunity for errors. Mistakes can be caused by poor identification, preservation, and collection processes; inadequate review; or incomplete production. Even in the best situations, mistakes...

Law firms have complicated relationships with alternative legal service providers. In some cases, the ALSPs are serious competitors. In other cases, ALSPs help law firms to improve and expand law firm services to their clients. Let’s talk about...

In 2017, Thomson Reuters, Georgetown Law Center for the Study of the Legal Profession and the University of Oxford Said Business School partnered in a study on Alternative Legal Services Providers (ALSPs). They reported that 51% of law firms and...