Skip to Content (custom)

Francis Hawthorne Senior Director, Operations

United States
fhawthorne@epiqglobal.com

+1 503 350-5921

Get in touch
Epiq Expert

Francis Hawthorne is senior director, operations at Epiq. He oversees our state-of-the-art contact centers, document control, and data entry operations.

Hawthorne has been working in call center operations for the past 12 years following undergraduate coursework at the University of California Los Angeles (UCLA). He has extensive experience addressing a variety of complex operational challenges, while maintaining a strong focus on client satisfaction.

Since joining Epiq, Hawthorne has implemented a new phone system and assisted in the operational setup of over 300 cases, including high profile matters such as:

  • Lehman Brothers
  • MF Global
  • Nortel Networks
  • Saint Vincents Catholic Medical Centers and Cumulus Media Chapter 11 cases
  • General Motors IPO and DSP Programs
  • NTIA/Dept. of Commerce TV Converter Box Coupon Program
  • Toyota Recall Hotline
  • Countrywide Data Breach
  • Alexander v Nationwide
  • Portland General Electric (PGE)
  • SEC v AIG
  • In RE Black Farmers Discrimination Litigation

experts: a-z
sort:

Kate Mailloux

Senior Director, Consulting Services

Ziad Mantoura

Senior Vice President & General Manager, Enterprise Legal & Consulting Solutions Legal Solutions

Bruno Massard

Managing Director I General Manager, Latin America - Legal Solutions

Lauren McGeever

Managing Director, Class Action and Mass Tort Solutions

Jon Morris

Senior Vice President, Operations

Jacqui Mottek

Director, Class Action and Mass Tort Solutions

Catherine J. Moynihan

Senior Director, Strategic Intelligence & Advisory, Legal Business Advisory

Deirdre O’Connor

Head of Sales, Corporate Restructuring

Tice O'Sullivan

Senior Disbursements Manager

Adam Palmer

Vice President, Class Action and Mass Tort Solutions
If you're ready to transform your organisation's operations for greater efficiency and productivity while maintaining high quality and compliance standards...
It's Time to Partner with Epiq Logo White
Request Meeting