CASE STUDY Labour and Employment Law Firm | United States, Canada, Mexico, Europe
Ogletree Deakins Continually Improves eDiscovery Processes
Client Need
Ogletree Deakins sought an eDiscovery partner who would adapt to their preferred service model and work with them to continually improve.
“Epiq didn’t deliver something that works for other firms or what they think we might want. They are open to the service model we seek and work with us to improve within that model continuously.” [Tanya Glaser]
Client Solutions
With over a decade of collaboration, Ogletree and Epiq have a trusting relationship, working together to:
- Identify opportunities that maximise consistency and repeatability.
- Maintain and update processes.
- Provide oversight to ensure maximum defensibility and efficiency.
- Ensure smooth and consistent daily workflow, avoiding rushes.
- Deliver access to high-quality eDiscovery expertise.
- Refocus resources on high-value and high-return positions.
“We always reference Epiq as our managed services partner, and I believe, it is a true partnership.” [Tanya Glaser]
Why Epiq
- Global team dedicated to eDiscovery managed services.
- Self-service access to multiple discovery tools and hosting platforms.
- Opportunity to expand to other legal services when needed.
[Our former in-house solution] could not compete with Epiq in terms of personnel, who they are able to hire, train, and retain; plus, the amount of professional development they do as an organisation.
— Tanya Glaser
Senior Manager of Litigation Support, Ogletree Deakins
Results and Benefits
Cost savings from software to hosting to analysts.
Experienced eDiscovery personnel.
A reliable partnership for over 10 years.
Guided introduction to technologies like cloud and Gen AI.