CASE STUDY Communications Network Infrastructure Manufacturer | United States
CommScope Achieves 75% Cost Reduction With Managed Services
Client Need
After an acquisition, CommScope sought to:
- Consolidate suppliers.
- Reduce overall eDiscovery costs.
“Following an acquisition, we were tasked with cutting cost within the department. We identified eDiscovery as a potential area where we could find some cost savings. Epiq won our RFP and helped us achieve year-over-year savings of 75% from our previous supplier.” [Jordan Lawson]
Client Solutions
Over the five-year partnership, which remains ongoing, CommScope has consistently received high-quality work and responsiveness with respect to:
- Document collection and processing.
- eDiscovery production.
- Fostering good relationships with outside counsel.
“Our law firms, who work with the eDiscovery platform daily, are getting exactly what they need for document review and production. Epiq is always helpful. Asking, 'How can we help CommScope be better and more efficient?'" [Jordan Lawson]
Why Epiq
- Global team dedicated to eDiscovery managed services.
- Opportunity to expand to other legal services when needed.
eDiscovery is the biggest part of our relationship with Epiq, which drove the initial conversation. With our eDiscovery success, we started thinking about other areas where we could leverage Epiq more. eDiscovery is where it started, but the relationship is growing from there.
— Jordan Lawson
Supervisor, Legal Operations,
CommScope
Results and Benefits
75% cost reduction compared to previous eDiscovery supplier.
A reliable five-year partnership.
Cost-savings maintained year-over-year.
Timely deliverables.