CASE STUDY Non-Profit Healthcare System | United States
Breach Response Solution Saves $6.5M in Review Costs for Healthcare Company
Client Need
Conduct data mining and manual review of 7.5 million documents after experiencing a data incident potentially involving a significant volume of protected health information and personal information.
Client Solutions
- Collaborate with outside counsel and an insurance carrier.
- Reduce document volume using human and technology-blended workflows, leveraging specialized technology tools.
- Complete data mining, culling, and review on time.
- Manage the notification and call center components, mailing letters and handling calls on behalf of the client.
“The collaboration with Epiq was outstanding. Their communication and efforts kept all stakeholders engaged and up to date, delivering the project on time and on budget.” [Outside Counsel Partner]
Why Epiq
- Work with the largest team of cyber review specialists in the industry.
- Manage global and complex breach response processes with one provider.
- Use leading data mining and review AI technology.
The value that Epiq brings to projects is its ability to apply the right mix of technologies and human oversight. Whether it’s using traditional approaches, or knowing when to use cutting-edge technologies and approaches, Epiq consistently delivers excellent results.
— Outside Counsel
Partner
Results and Benefits
Reducing the initial document volume by 88%.
Mailing more than 100K notification letters.
Achieving $6.5M cost savings.
Completing the project $200K under budget.