Case Study: Fortune 1000 Retailer Uses 12-Month Plan to Optimise Legal Hold and Discovery
- General
Client
Major Retailer
Location
United States
Client Need
With 40,000+ employees spread across 2,300 stores in 16 states in the US, a Fortune 1000 client was highly motivated to improve its legal hold and discovery response processes in order to reduce risk, leverage technology investments, and manage costs associated with discovery response.
Client Solution
Epiq’s Discovery Health Check’s assessment uncovered 15 specific opportunities for improvement including leveraging existing Microsoft 365 technologies to boost efficiency, automating Legal Hold processes to reduce risk, improving cross-functional collaboration, and cost reduction recommendations to increase visibility into spend. Epiq’s experts provided Legal Hold materials resulting in educating legal hold custodians across Legal and IT, and created a 12-month roadmap of recommendations for discovery programme enhancement.
Why Epiq
The client chose Epiq due to our vast in-house experience, spanning over 18 years, in corporate discovery programmes. They were confident that Epiq would take a holistic view of their discovery programme, build a short- and long-term roadmap, and identify cost savings opportunities.
Results and Benefits
15 Recommendations
within the 12 month roadmap of quick wins, opportunities, and timeline.
Leveraged
existing Microsoft 365 technology investments
Reliable
budget based on industry best practices for legal hold and discovery response.